![]() It is possible to reduce such downtime significantly if an engine is optimized correctly - even to the point where it may be more cost effective to pay for a new part instead of “warranty” it out at the dealership.Ĭonsider, for example, a truck experiencing power loss and frequent regens. Even a simple DPF cleaning takes 2-3 days on average. ![]() So, while a warranty repair may not have an “out-of-pocket” expense, it usually comes with a significant loss of income in the form of lost revenue.ĭealerships typically have at least a 2-day lead time to look at a truck, another day or two to “diagnose,” 2 to 3 days if they need to order the part, and at least one more day to install. It is about revenue that you should have had but missed out on. Downtime is not just about the cost of a repair. If a truck is not running, it is not earning. And yet, downtime has a massive effect on the bottom line. Most financial statements track fleet maintenance repair costs, but few of them factor in repair-related downtime. Truck repairs under warranty still cost you money You have experienced this if you have ever had to clean your DPF more than once a year, replaced multiple turbos, or have ongoing check engine lights. What ends up happening is that the symptom of a problem gets repaired (DPF filters), while the underlying cause of the problem goes unnoticed. The warning signs tend to go unnoticed because of not knowing what to look for, or reliance on the wrong tools (OBD), which ultimately results in progressive damage and large-scale failure. The truth about diesel emission control system maintenance is that there are many early warning signs of pending failure. Not only has this warranty mentality led to a massive financial windfall for dealerships around the country, it has also crippled more than one trucking fleet and owner/independent due to ongoing repairs and excessive downtime. ![]() If you think about it, most dealerships today are just glorified, expensive, parts changers. ![]() After all, the warranty doesn’t cost you anything, right? Instead of being motivated to find a solution, it has been easy for dealers to tell you that “it’s just the way things are,” and swap out a part under warranty. Here’s a huge fleet maintenance problem: Frequent and recurring diesel emission control system related repairs are excused by dealers because of truck manufacturer warranties. ![]()
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